Hopefully a helpful post for those that fell down the rabbit hole looking for answers to why the social media options don't show when testing your Jetpack comments in WordPress.
Hopefully this is a helpful post for those that fell down the rabbit hole looking for answers to why the social media options don't show when testing your Jetpack comments in WordPress and integrating it with the Beaver Builder page builder.
First of all, I bypass the built-in WordPress blogging index page by creating a specific page for the blog and building the indexing on it from scratch using post widgets and carousels. This allows for customizing every aspect of the categories, links, archives, and previews to other posts.
With that in mind my first thought was that Jetpack Discussion would require a WordPress "shortcode" to display the comment section on specific areas of the page which requires editing the WordPress functions.php file, which I tend to avoid. This is not the case if you have the Beaver Themer add-on. Just drag & drop the "Comments" module from the "Themer Modules" group in the toolbox.
Since Jetpack comments replace the native WordPress comments, this is just as good as a WordPress "shortcode" would be.
So, my next question was, "Is this REALLY the Jetpack comment plugin?". I don't see any social media options, which was kind of the point of it all.
Answer: "Yes."
A few page refreshes & cache clearing after toggling the discussion option off in Jetpack shows different comment appearance & behavior. But where are the social media options for commenting if it is really the Jetpack commenting plugin taking over the built-in WordPress comments?
THIS took me awhile. There are a lot of Google search results supposedly providing answers to this question, but here is the bottom line.
I was testing the comments plugin, logged out of WordPress, from an incognito browser window. Logged out of WordPress, I saw no options to comment with social media. None! Why?
Because, at least in Microsoft Edge, tracking prevention is at the strongest level--"Strict" mode--while in incognito mode, which prevents social media tracking/logins.
With this option enabled in an incognito browser window, it won't present the option to log in with social media when you type into the comment field.
As a last resort, I logged out of WordPress in my regular non-incognito session, and WordPress.com which caches your single sign-on preferences, and sure enough, the social login icons were displayed!
So bottom line, if you are logged into your WordPress installation, which links to WordPress.com and/or your Gravatar profile, you won't see the options. You won't see the options in an incognito browser since the sessions are blocked by security settings, but you will see them if you entirely logged out of your WordPress installation and WordPress.com in a normal browser tab.
Oh, and don't waste your time customizing the Jetpack comment section with CSS. It's an iFrame so all those changes you made in your browser's Dev Tools console, will be lost when you go to apply it to your site's CSS.
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About the Author
Currently a Lakewood Ranch, Florida resident, Philip has authored various interactive blog websites since the early 2000’s. Most content will be based primarily on matters of opinion as usual.
While there are likely far more suitable social commenting plugins for WordPress such as wpDiscuz, the issue is with Facebook requiring that a developer be a “business” and prove that they are with business licensing for proof, just to use their social login feature. X doesn’t even have a usable API that’s worth the trouble anymore, and for the work required to get popular social login functionality working with all of the various social APIs, Jetpack commenting, while minimal, is probably the most straight forward solution for 2026, in my opinion.